TM suck

I also got the exact email when I sent one asking them whether
the undersea cable faults were behind the sudden deterioration of service.

They said “it did not affect our service in anyway”.
Well, how ’bout that?

Screw it – I’m joining StreamyxSucks.com too.

F**K STREAMYX!

We refer to your e-mal dated 27th February 2010 on Streamyx connection issue, we are sorry for the inconvenience caused. However, we would like to advise you to proceed with some basic troubleshooting, in order for us to streamline the issue that you are facing currently.

1) Bypass splitter/micro filter/fax machine/lightning protector.

2) Stand alone connection, from wall socket to modem (No parallel line).

3) Flush DNS (Domain Name Server)
a) For Win 98/ME:
- Click Start button, go to run
- Type “winipcfg” and then click OK
- Select your network card name from the adapter drop-down menu
- Click on Release button
- The IP address should display 0.0.0.0. Then click Renew All
- Click OK to close the window

b) For Win XP/2000:
- Click on Start button, go to run
- Type “command”, click OK
- Type in “ipconfig /flushdns”, then press Enter
- Make sure the result is “Successfully flushed the DNS Resolver cache”
- Type “exit” and press Enter to close the window screen

c) For Windows Vista:
– Click the Microsoft Vista Start logo in the bottom left corner of the screen
– Click “All Programs”
– Click “Accessories”
– Right-click on “Command Prompt”
– Select “Run As Administrator”
– In the command window, type in “ipconfig /flushdns”, then press “Enter”
– You should see the result “Successfully flushed the DNS Resolver Cache”

d) For Mac OSX:
– Double click on “Macintosh HD”
– Click On “Applications”, followed by “Utilities”. Locate “Terminal.app”,
double click it
– A new “Terminal” will open
– To IP Config: Type in “ifconfig” at the command prompt
– To Flush dns: Type in “lookupd -flushcache” at the command prompt

4) Switch off the modem, unplug/re-plug all cables, wait for 5 to 10 minutes before
switching on the modem.

5) Create new dialer and configure DNS (Domain Name Server).
– (Preferred DNS Server: 202.188.0.133 /Alternate DNS Server: 202.188.1.5)

6) Clear Temporary Files, Delete Cookies and Delete Files under Internet Options.

7) Clear SSL Certificates (Internet Option).
– Click on “Tools”
– Select “Internet Options”
– Click on “Content” tab
– Click on “Clear SSL State”

Restore default browser settings.
– Click on “Tools”
– Select “Internet Options”
– Select “Advanced”
– Click on “Restore Defaults”

9) Temporarily disable firewall settings.

10) Perform Windows scan.

11) Temporarily disable antivirus software.

12) Disable P2P application.

13) Reboot computer and the modem.

14) Do a bandwidth test from our website as follows:
(http://202.188.95.52:8080/speedometer/)
However, if the result is below 90% of the required speed, please reply us by
attaching the result in kbits.

15) Ping local and internal website

I already told them that youtube load fast before 11am and on Sunday. It has nothing to do with my pc of my line. If it were to be my pc problem it wouldn’t load fast before 11am….