… It doesn't matter …
The Worst ISP (Streamyx Slow Like XXXXX)
I’m really sick of my ISP – Telekom Malaysia Berhad a.k.a. TM or Streamyx.
This kind of ping really don’t get me anything out of the Internet. Why is this happening when I pay for it?
Facebook Video take forever to load, Youtube videos loading time is approx. 1:10 (10 minutes load for 1 minute video)
Do you face this kind of problem also? Drop in comment and shout it out!
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This entry was posted by Joseph on November 14, 2009 at 01:53, and is filed under General. Follow any responses to this post through RSS 2.0.You can leave a response or trackback from your own site.
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Well, I agreed. Maybe they just oversell their service.
Calling 100 is extremely useless, when I call them… I just want to stay relaxed and try to finish the conversation.
None of a single word from the customer service representative helped me.
You notice that I say Customer Service Representative. This is completely different with Technician.Anyway, you can’t get anything better than Streamyx in Malaysia. (At the moment)
And Streamyx has always been very slow connecting to international servers and websites especially US and UK.
The waiting time is just unbearable. Wonder when will they upgrade their service.
Stop the 4 month free offer please… Don’t oversell your service please!! -
#3 written by dr4k 2 years ago
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#5 written by Cakewey 2 years ago
I had very very very very very very slow connection since 23/01/2010.
connection speed i have(TM speedometer) 78kbps download 81kbps upload for my 1MB package.
I called and email Streamyx everyday since 24/01/2010, yet the problem still presists.
I agreed with josephting, Customer Representative are not technician, they are just wasting our time.
I’m going to stop using Streamyx and go for P1, although P1 is also not good, but at least they will wave the montly fees if the line is to bad.(my friend did it before) -
#9 written by hero-zero 1 year ago
I just complained vie email about youtube being slow and they gave me this
We refer to your e-mal dated 27th February 2010 on Streamyx connection issue, we are sorry for the inconvenience caused. However, we would like to advise you to proceed with some basic troubleshooting, in order for us to streamline the issue that you are facing currently.
1) Bypass splitter/micro filter/fax machine/lightning protector.
2) Stand alone connection, from wall socket to modem (No parallel line).
3) Flush DNS (Domain Name Server)
a) For Win 98/ME:
- Click Start button, go to run
- Type “winipcfg” and then click OK
- Select your network card name from the adapter drop-down menu
- Click on Release button
- The IP address should display 0.0.0.0. Then click Renew All
- Click OK to close the windowb) For Win XP/2000:
- Click on Start button, go to run
- Type “command”, click OK
- Type in “ipconfig /flushdns”, then press Enter
- Make sure the result is “Successfully flushed the DNS Resolver cache”
- Type “exit” and press Enter to close the window screenc) For Windows Vista:
– Click the Microsoft Vista Start logo in the bottom left corner of the screen
– Click “All Programs”
– Click “Accessories”
– Right-click on “Command Prompt”
– Select “Run As Administrator”
– In the command window, type in “ipconfig /flushdns”, then press “Enter”
– You should see the result “Successfully flushed the DNS Resolver Cache”d) For Mac OSX:
– Double click on “Macintosh HD”
– Click On “Applications”, followed by “Utilities”. Locate “Terminal.app”,
double click it
– A new “Terminal” will open
– To IP Config: Type in “ifconfig” at the command prompt
– To Flush dns: Type in “lookupd -flushcache” at the command prompt4) Switch off the modem, unplug/re-plug all cables, wait for 5 to 10 minutes before
switching on the modem.5) Create new dialer and configure DNS (Domain Name Server).
– (Preferred DNS Server: 202.188.0.133 /Alternate DNS Server: 202.188.1.5)6) Clear Temporary Files, Delete Cookies and Delete Files under Internet Options.
7) Clear SSL Certificates (Internet Option).
– Click on “Tools”
– Select “Internet Options”
– Click on “Content” tab
– Click on “Clear SSL State”
Restore default browser settings.
– Click on “Tools”
– Select “Internet Options”
– Select “Advanced”
– Click on “Restore Defaults”9) Temporarily disable firewall settings.
10) Perform Windows scan.
11) Temporarily disable antivirus software.
12) Disable P2P application.
13) Reboot computer and the modem.
14) Do a bandwidth test from our website as follows:
(http://202.188.95.52:8080/speedometer/)
However, if the result is below 90% of the required speed, please reply us by
attaching the result in kbits.15) Ping local and internal website
I already told them that youtube load fast before 11am and on Sunday. It has nothing to do with my pc of my line. If it were to be my pc problem it wouldn’t load fast before 11am….
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Sigh.
Looks like I’m not the only one facing this Streamyx noobage.I also got the exact email when I sent one asking them whether
the undersea cable faults were behind the sudden deterioration of service.They said “it did not affect our service in anyway”.
Well, how ’bout that?Screw it – I’m joining StreamyxSucks.com too.
F**K STREAMYX!
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OKay..here’s the big deal, for sometimes – AT THE WRONG TIMINGS (especially during normal days),Streamyx was going extremely well. BUT I as a teenager – when school holiday starts ,frustration due to the f**king slow Streamyx BEGINS. Owh comeón, whytf is always happening during good times?! But connections are fast like rocket when connecting to servers located at Penang and Johor Bahru but is slow like turtle when connecting to US servers like YouTube and MySpace (as Ahyap stated – http://www.ahyap.com/blog/streamyx-intranet.php). And another prob is their useless ANNOYING Services, WELL AT LEAST INFORM US THAT STREAMYX IS HAVING A TECHNICAL PROBLEM where some amateur internet users might thought why the f**k is my connection is so slow? EVEN THOUGH DIALING 100 seems useless when connection is getting worse, all kinda excuses might spit out from the operator. FOR SHORT OR FOR SOME other better solution join Streamyxsucks.com !!